SHIPPING + RETURNS POLICY

Shipping items

We aim to dispatch orders within 1-2 working days, Monday to Friday. During peak periods or promotional events this timeframe may be extended.

If you would like an update on your order please email: melted-dreams@hotmail.com. Please remember to include your full name and order number.

Returning items

To return an order, please contact us via email first. Returns can be mailed to: Melted Dreams, 20a Wray Crescent, Islington, London, N4 3LP . You will be responsible for paying for the shipping costs with regard to the items that you wish to return, unless the item arrives damaged.

You must ensure that the products are packaged adequately so that they will not be damaged while in transit.